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Terms of service

PARTIES

The seller is SHITIKA STUDIOS, Ullevalsveien 0171 Oslo, info@shitikastudios.com, +4794066718, Organisation number: 929 849 795, and is designated in the following as the Seller.

The purchaser is the consumer who places the order, and is designated in the following as the Purchaser.

PRICE

The stated price for the good and services is the total price to be paid by the Purchaser. This price includes all taxes and additional costs, except for shipping costs which is calculated at checkout. The Purchaser shall not be charged for any further costs of which the Seller has not informed the Purchaser before the purchase.

PAYMENT

The Seller may charge the Purchaser for the good from the time it is sent from the Seller to the Purchaser.

If the Purchaser uses a credit or debit card to make the payment, the Seller may hold the funds on the card when the order is placed. The card will be charged on the same day the good is sent.

If the Seller offers post-delivery invoicing, the invoice shall be issued when the good is dispatched. The due date shall be written on the invoice and must be a minimum of 14 days from when the Purchaser receives the delivery.

Purchasers under the age of 18 may not pay via post-delivery invoicing.

DELIVERY

Delivery has occurred once the Purchaser or his/ her representative has taken possession of the item.

If the delivery time is not stated in the ordering solution, the Seller shall deliver the good to the Purchaser within a reasonable time frame and no later than 30 days after the order is placed by the customer. The good shall be delivered to the Purchaser unless other, special arrangements are made between the parties.

As each piece is made with care and love in our studio in Oslo, we request you to please allow 2-4 weeks for delivery. Please see 'Shipping' for more information. 

RIGHT TO CANCELLATION

Unless the contract is exempt from the right to cancel, the Purchaser may cancel the order in accordance with the Cancellation Act.

The Purchaser must inform the Seller that he/she will exercise this right within 14 days after the start of the cancellation period. This time limit includes all calendar days. If the period ends on a Saturday, Sunday or public holiday, the period will be extended until the next business day.

The deadline to exercise one’s right to cancel will be seen as met if notice is sent before the end of the cancellation period. The Purchaser has the burden of proof for demonstrating that the  right has been asserted, and notice must therefore be submitted in writing (via the cancellation form, email or letter).

DEFECTED GOODS

If the good is defective, the Purchaser must notify the Seller that he/she wishes to invoke the defect within a reasonable amount of time after the defect was discovered or should have been discovered. The Purchaser is always considered to have given timely notice if it occurs within two months after the defect was discovered or should have been discovered. Notice may be given no later than two years after the Purchaser took possession of the good. If the good or parts of it are meant to last considerably longer than two years, this deadline is extended to five years.

If the good has a defect and this is not due to the Purchaser or to conditions on the part of the Purchaser, the Purchaser may, in accordance with Chapter 6 of the Consumer Purchases Act, withhold the purchase sum, choose between repair and replacement, demand a price reduction, demand that contract be terminated and/or demand compensa- tion from the Seller, according to the relevant cir- cumstances.

Notice should be given to the Seller in writing.

OVERVIEW

This website is operated by SHITIKA STUDIOS. Throughout the site, the terms “we”, “us” and “our” refer to SHITIKA STUDIOS. SHITIKA STUDIOS offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

All information has been taken from the Norwegian Consumer Protection Authority, click on this link to further know more about each clause https://www.forbrukertilsynet.no/english/guidelines/standard-sales-conditions-consumer-purchases-of-goods-the-internet


CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at info@shitikastudios.com
Our contact information is posted below:
SHITIKA STUDIOS
info@shitikastudios.com
Ullevalsveien 0171
Business registration number: 929 849 795